My experience with Kindles released 9/2012 (includes Paperwhite)

I just wrote to Kindle Feedback (kindle-feedback@amazon.com) sharing my recent experience with Kindle devices released September 2012 (Kindle Fire HD, $69 Kindle, Kindle Paperwhite 3g). Here’s that Kindle feedback, in case it’s useful to others.

Dear Kindle Feedback –

I have owned each Kindle sold with the exception of last year’s $79 basic Kindle and the Kindle DX. I enjoy using Kindle products because Amazon offers the best selection, pricing and customer service around.

I want to share my recent experience –

Kindle Fire HD

  • Love, love, love it!
  • Bought the 16GB and found it too small (I’m a big audiobook fan), so returned it and am now awaiting the 32GB.
  • It’s the 1st tablet that offers equal support for audiobook listeners.
  • Immersion reading: I initially pooh poohed this as a marketing stunt but it’s fabulous! After a long day at work, I can read and listen to the book at the same time… it’s a lovely experience.
  • I can watch all my favorite videos on the HD via Amazon streaming (including instant prime), Netflix, Hulu Plus.
  • The volume is crazy loud. I’ve never had a tablet that was loud enough to watch a movie while giving the dog a bath… until the Fire HD!

Whispersync for Voice:

  • As an audiobook fan, I love that I can start listening to a book while out walking the dog and then come home and read the (text) book.
  • THANK YOU for your aggressive pricing on Whispersync deals: I’ve bought many Kindle books + the Audible.com audio version as part of a whispersync promotion for less than the price of the hardcover book! I really appreciate that, as someone who loves to read (and reads alot).

$69 Kindle (9/2012 release):

  • Fabulous device!
  • This Kindle is an amazing value.
  • It is unfortunately dismissed by some as “low end” but I think it’s the best Kindle Amazon has made.
  • It’s light and comfortable to hold. Even with the lighted cover, it’s still light and comfortable to use.
  • The control buttons at bottom are black so they fade into the device (not a distraction).
  • The text is very crisp and bold — easy to read.
  • The page buttons are comfortable and well placed.
  • This kindle is an absolute joy to use — it makes reading comfortable and the device itself doesn’t interfere with the experience — in fact, the $69 kindle hardware enhances the reading experience.
  • I only wish you offered a 3g version of the $69 Kindle, as well!

Kindle Paperwhite 3g: The good –

  • The form factor is lovely — perfect size and weight.
  • I love the textured screen, makes it seem more like reading paper pages.
  • The 3g works very well.
  • The Paperwhite cover is fantastic — love how it puts the device to sleep.

Kindle Paperwhite 3g: The not so good –

  • The 1st Paperwhite I received was clearly defective (the entire right side of the screen was much brighter than the left). I appreciate Amazon’s responsiveness and how quickly a replacement was sent to me.
  • Unfortunately, this is the 1st Kindle product I’ve felt disappointed in — I am assuming my replacement Paperwhite is “normal” but there is still variation in light intensity *within the text area*. If the lighting variations were just in the margins they’d be less distracting.
  • The variations in light intensity (within the text area) make the text on a given page appear uneven — some words appear bolder/clearer than others.
  • Rather than just settling in to read, I find myself fiddling with the light setting to get it bright enough to illuminate the text while trying to keep the light setting low enough to minimize light variations inherent in the screen.


There you have it, a wrap up of my experience with most Kindles released September 2012. If you have any questions, please leave a comment.

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2 responses to “My experience with Kindles released 9/2012 (includes Paperwhite)

  1. Thanks for the review! I am still using my 1st gen Kindle and an Android tablet for my Kindle reading. It seems every time I think about purchasing a new Kindle, a new line comes out and I have to start my research over.

    What do you think of the wifi only versions? I love my 3g connectivity because I can download books anywhere and suspect I would miss it.

    Thanks again!

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